Privacy Policy

At Specialized Sub-Zero Repair, we respect your privacy as much as we respect your high-end appliances. We want you to feel confident while browsing our site, so we’ve kept this policy simple and transparent.

By using our website, you agree to the practices described below.

1. What Information Do We Collect?

We collect two types of information:

Personal Information: This is what you voluntarily give us (like your name, phone number, email, and address) when you fill out a contact form or call us to book a repair.

Usage Data: This is "behind-the-scenes" info about how you found us and what pages you visited.

2. Cookies & Google Analytics

We use cookies (small text files) to help our website run smoothly. Specifically:

Google Analytics: This helps us see how many people visit our site and which services are most popular. It collects anonymous data like your city and device type.

Google Ads: We use cookies to measure how effective our ads are. If you clicked an ad to find us, Google helps us track that so we can keep our marketing efficient.

Note: You can choose to disable cookies in your browser settings, though some parts of our site might not work perfectly if you do.

3. How We Use Your Info

We aren't in the business of selling data. We use your info strictly to:

Schedule and confirm your repair appointments.

Improve our website experience.

Ensure our local California advertising is reaching the right neighbors.

4. Your California Privacy Rights

Since we operate in California, we comply with the CCPA/CPRA. This means:

Right to Know: You can ask us what data we have collected about you.

Right to Delete: You can ask us to delete your personal information.

No Sale of Data: We do not sell your personal information to third parties.

5. Keeping Your Info Safe

We use standard security measures to protect your data. While no method of internet transmission is 100% secure, we do our best to keep your details under lock and key.

6. Updates to This Policy

Occasionally, we might update this page to reflect changes in our tech or the law. Check back here whenever you like!

Questions?

If you have questions about your privacy or want to request a data update, please reach out to us via our contact page.

Specialized Sub-Zero Repair Serving California with Excellence.